Privacy Policy | ParadoxSEO

1. Introduction

ParadoxSEO ("we", "our", or "us") is operated by Verity AI Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SEO audit platform at paradoxseo.com.

By using ParadoxSEO, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, company name when you register
Payment Information: Processed securely through Stripe; we do not store card details
Domain Data: Domains you submit for SEO audits
Communications: Messages you send to our support team

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, audit frequency
Device Information: Browser type, operating system, IP address
Cookies: Session cookies for authentication and analytics cookies for service improvement

2.3 Third-Party Data

When you run an audit, we may fetch publicly available SEO data about the submitted domain from third-party services (such as Ahrefs) to provide our analysis. This data relates to the domain being audited, not to you personally.

3. How We Use Your Information

To provide and maintain our SEO audit service
To process your subscription and payments
To send you service-related communications
To respond to your enquiries and support requests
To improve our platform and develop new features
To detect, prevent, and address technical issues or fraud
To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Stripe (payments), Supabase (database), Vercel (hosting), analytics providers
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption in transit (TLS/SSL) and at rest
Secure authentication via Supabase Auth
Regular security assessments
Access controls limiting employee access to personal data

6. Data Retention

We retain your account data for as long as your account is active. Audit data is retained for 24 months unless you request earlier deletion. You can request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request your data in a portable format
Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@paradoxseo.com.

8. Cookies

We use essential cookies for authentication and optional analytics cookies to understand how our service is used. You can control cookies through your browser settings.

9. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers.

10. Children's Privacy

ParadoxSEO is not intended for use by children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Verity AI Ltd
Email: privacy@paradoxseo.com